Confident coaching conversations, scripted in seconds
CoachScript turns a quick description of what happened into clear, fair, ready-to-deliver words — feedback scripts, grievance and investigation support, HR letters, witness statements, handovers, task briefs and meeting notes, all in one place.
Try our free Fair-Process Check — no account neededAlready have a licence code? Create your account
Example feedback scriptSituation
During Saturday’s lunchtime rush at the till…
Behaviour
…you stepped in to open a second till without being asked…
Impact
…which cleared the queue quickly and left customers noticeably happier.
Everything you need to coach well
From everyday praise to formal processes and the day-to-day admin in between, CoachScript gives you the words and the structure to handle any conversation fairly and confidently.
SBI Feedback Generator
Turn a quick description of a situation into a polished, ready-to-deliver feedback script built on the proven Situation–Behaviour–Impact model.
Multiple Feedback Models
Prefer GROW, DESC, AID, STAR or CEDAR? Choose the model that fits the conversation and CoachScript structures the script around it.
Scenario Advisor
Not sure whether something needs a quiet word or a formal process? Describe it and get a clear, balanced recommendation on the right next step.
Investigations & Disciplinaries
Run fair, consistent processes with ACAS-informed guidance — process plans, meeting scripts, key questions and fairness checklists.
Grievance Support
Handle grievances calmly and consistently with structured guidance, meeting scripts and balanced, fair-minded responses at every stage.
HR Letter Library
Generate professional, ready-to-send HR letters — invitations, outcomes, probation, flexible working and more — with mail-merge personalisation.
Witness Statements
Turn a witness account into a clear, structured statement ready for an investigation file — factual, well-ordered and easy to review.
Contact Log
Keep an ongoing, timestamped record of conversations with a team member, with AI write-ups and suggested next steps for each entry.
Shift Handover
Capture a few notes at the end of a shift and get a clear, professional handover the next person can pick up in seconds.
Task Delegation
Brief a task properly first time — turn a short description into a clear delegation with context, expectations and deadlines.
Meeting Notes
Tidy up messy notes into clean minutes, or build a structured agenda before you meet — organised, professional and ready to share.
Save, Edit & Export
Keep a history of everything you create, refine the wording, then copy, print or download a clean PDF to take into the room.
Team Oversight
Managers can review everything the team creates for coaching and consistency, with secure, licence-controlled access.
How it works
Three simple steps from “what happened” to a script you can trust.
Describe the situation
Enter what happened in a sentence or two — guided prompts or free text, whichever you prefer.
Generate the script
CoachScript writes a structured, professional script in your chosen model and tone in seconds.
Deliver with confidence
Review, tweak, then copy, print or export a PDF — and walk into the conversation prepared.
Simple, honest pricing
Choose the licence length that suits you — every plan unlocks the full toolkit.
Monthly
Ideal for trying CoachScript or covering a short-term need.
- Full access to the feedback script generator
- Scenario Advisor & Investigations tool
- Save, edit and export your scripts
- 30 days of access from sign-up
Quarterly
Our most popular option — great value across a full quarter.
- Everything in Monthly
- 90 days of access from sign-up
- Best for ongoing coaching rhythms
- Save over a third versus monthly
Annual
The best value for managers who coach year-round.
- Everything in Quarterly
- A full 365 days of access from sign-up
- Lowest cost per month
- Priority support from your provider
Prefer to talk it through first? Visit our pricing page to send an enquiry and we’ll be in touch with your licence code.
Ready for clearer, fairer conversations?
Join the retail managers using CoachScript to coach with confidence.